Help centre
Frequently asked questions
Quick answers about planning journeys, checking fares, exploring stations, and reporting issues.
How do I plan a metro journey?
Choose a starting station and destination in the journey planner. Metro X will show the route, stations, expected fare, travel time, and interchanges.
Are fares and travel times guaranteed?
They are estimates based on the available network data. Operational changes, service conditions, and official fare revisions can affect the final journey.
How do I find information about a station?
Open the Stations directory, search by name, and select a station to review its lines, nearby connections, facilities, and popular routes.
Can I download the metro map?
Yes. The Metro Map page includes an interactive viewer and a direct download link for offline reference.
How do I report incorrect information?
Use the Feedback page and include the exact route, station, or page where you noticed the issue.
Will my feedback be public?
No. Feedback submissions are intended for private review by the Metro X team.